Shipping policy

Shipping Policy
We aim to deliver your order as quickly and safely as possible.
 Processing Time
All orders are processed within 24–48 hours after confirmation.
 Delivery Time
UAE: 1–3 business days
Remote areas may take slightly longer depending on courier availability.
Shipping Cost
Free or fixed shipping (at AED 15 for orders less than AED 100 )
Any shipping fees will be clearly shown at checkout.
 Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp (if available).
📞 Delays
Delivery delays may occur due to:
High order volume
Courier delays
Public holidays or weather conditions
We always work to ensure your order arrives as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for delays or failed delivery due to incorrect information.
 Contact
For any shipping questions, contact us at: support@rkross.com